Shar Music's in-home trial program
Shar Music's In-Home Trial program allows you to try instruments and bows from the comfort of your own home. Our specialists are string players themselves and are happy to walk you through our shop and discuss particular instruments and bows that match your desired criteria and tonal characteristics. Not able to visit our shop in person? Not a problem! Our In-Home Trial program is virtual-capable and we will make sure you have the same curated experience from selection to trial and beyond.
After your instruments and bows have been selected, we personally pack them for the safest delivery. Once you receive the trial shipment, we will stay in touch with you by phone and/or email, answering your questions and offering guidance as you make a decision. If your first selection of instruments or bows does not meet your needs for any reason, we will continue to help you in your search until we find your perfect match.
Instrument Trial Walkthrough
How to Return Your In-Home Trial
How to Pack Your In-Home Bow Trial
The fine print
Terms
Our In-Home Trial program allows you to try up to two violins, two violas, or one cello, and four bows for a 10 day trial period. We ship trial string instruments and bows anywhere in the United States. Bows over $500, violins and violas over $1,000, and cellos over $10,000 are eligible. Some exclusions apply.
The In-Home Trial shipment consists of items sent to you as a deferred-billing sale. While all items are billed on an open account basis when shipped, customers will only be charged for items which they keep, and which have not been received by Shar Music by the scheduled return date at the end of the trial period. The return date is calculated to allow for the 10-day trial period, plus shipping times to and from Shar Music.
Our shipments include a prepaid return label for easy returns. There is a $30 fee to select, process, and ship bow trials, $60 for violin or viola trials, and $300 for cellos (shipping charges to Alaska and Hawaii may be higher).
Modest extensions of the return date may be arranged by contacting us by phone at 866.742.7270 or by email at violinshop@sharmusic.com. Shar Music will mail invoices and all other appropriate sale documents after your purchase has been finalized. Any documents of provenance will be mailed separately.
